Data Deletion
User Data Deletion Instructions – PT Subah Spinning Mills
Last updated: 23 September 2026
PT Subah Spinning Mills respects the rights of users regarding their Personal Data.
Users may request deletion of Personal Data stored or processed by PT Subah Spinning Mills, subject to applicable legal, contractual, employment, accounting, security, and regulatory requirements.
1. How to Request Data Deletion
To request deletion of your Personal Data, send an email to:
Use the subject:
Data Deletion Request
Please include:
- Full name
- WhatsApp or telephone number associated with the request
- Email address, if applicable
- Description of the service or interaction related to the data
- A clear statement requesting deletion of your Personal Data
2. Identity Verification
To protect user privacy and prevent unauthorized deletion requests, PT Subah Spinning Mills may request additional information to verify the identity of the requester.
We will only request information reasonably necessary for verification.
3. Processing the Request
After receiving a valid request, we will review the request and identify the relevant Personal Data.
Where permitted and required, the data will be deleted, anonymized, or otherwise removed from active systems.
4. Data That May Be Retained
Certain information may not be immediately deleted where retention is required for legitimate purposes, including:
- Legal obligations
- Employment records
- Payroll or taxation requirements
- Accounting and financial records
- Contractual obligations
- Security logs
- Fraud prevention
- Dispute resolution
- Regulatory compliance
Where data must be retained, access will be limited where reasonably appropriate.
5. WhatsApp Data
If your request relates to communication through WhatsApp Business Platform, we may delete data stored within PT Subah Spinning Mills systems, including relevant contact information, conversation records, or associated metadata where applicable.
Please note that PT Subah Spinning Mills cannot directly delete data independently retained by WhatsApp or Meta Platforms under their own systems and policies.
For information regarding data processed directly by WhatsApp or Meta, users should refer to the applicable Meta and WhatsApp privacy policies.
6. Completion of the Request
Once the request has been reviewed and processed, PT Subah Spinning Mills may send confirmation to the email address or communication channel provided by the requester.
Processing time may vary depending on the complexity of the request and applicable legal requirements.
7. Contact
For data deletion requests or questions regarding Personal Data, contact:
PT Subah Spinning Mills
Email: info@ssmindonesia.com
Website: https://ssmindonesia.com