Terms of Service

Last updated: 23 September 2026

These Terms of Service govern your access to and use of websites, applications, digital systems, communication channels, and other services provided by PT Subah Spinning Mills (“Company”, “we”, “us”, or “our”).

By accessing or using our services, you agree to these Terms of Service.

1. Use of Services

Our services may be used for legitimate business and operational purposes, including:

Customer communication

Employee communication

Recruitment and applicant communication

Supplier and business partner communication

Administrative notifications

Contract and document processing

Verification and authentication

Reminders and operational updates

Other lawful business activities

You agree to use our services only for lawful purposes and in accordance with these Terms.

2. WhatsApp Business Platform

PT Subah Spinning Mills may communicate with users through the WhatsApp Business Platform provided by Meta Platforms.

By communicating with us through WhatsApp, you understand that messages, phone numbers, profile information, message status, and files voluntarily submitted may be processed as necessary to provide our services.

Your use of WhatsApp is also subject to the applicable terms and policies of WhatsApp and Meta Platforms.

3. User Responsibilities

Users are responsible for:

Providing accurate and current information

Using the services lawfully

Protecting account credentials, verification codes, or access information

Avoiding fraudulent, abusive, harmful, or unauthorized use

Avoiding attempts to disrupt, damage, or gain unauthorized access to our systems

Ensuring that information and documents submitted do not violate applicable laws or third-party rights

4. Prohibited Activities

Users may not use our services to:

Conduct illegal activities

Send fraudulent or misleading information

Harass, threaten, or abuse others

Distribute malware, viruses, or harmful code

Attempt unauthorized access to systems or data

Interfere with system availability or security

Impersonate another person or organization

Use our communication channels for spam or unauthorized mass messaging

5. Availability of Services

We make reasonable efforts to keep our services available and operational.

However, we do not guarantee uninterrupted or error-free service. Services may be temporarily unavailable due to maintenance, technical issues, third-party service interruptions, security events, or circumstances beyond our reasonable control.

6. Third-Party Services

Our services may rely on third-party platforms and service providers, including hosting providers, communication services, cloud infrastructure, and Meta Platforms through WhatsApp Business Platform.

We are not responsible for interruptions, changes, or failures caused solely by third-party services outside our reasonable control.

7. Intellectual Property

Unless otherwise stated, all software, systems, content, branding, documentation, designs, and materials provided by PT Subah Spinning Mills remain the property of PT Subah Spinning Mills or their respective licensors.

Users may not copy, reproduce, modify, distribute, or commercially exploit such materials without appropriate authorization.

8. Privacy and Personal Data

Personal Data processed through our services is handled in accordance with our Privacy Policy.

https://ssmindonesia.com/privacy-policy

9. Suspension or Termination

PT Subah Spinning Mills may restrict or suspend access to certain services where reasonably necessary for:

Security reasons

Suspected misuse

Legal or regulatory compliance

Technical maintenance

Protection of Company systems

Violation of these Terms

10. Limitation of Liability

To the extent permitted by applicable law, PT Subah Spinning Mills is not liable for indirect, incidental, or consequential losses arising from temporary service interruption, third-party platform failure, misuse of the service, or circumstances outside our reasonable control.

Nothing in these Terms excludes obligations that cannot legally be excluded.

11. Changes to These Terms

We may update these Terms of Service periodically.

Changes become effective when the updated version is published on this page. Continued use of our services after an update constitutes acceptance of the revised Terms where permitted by applicable law.

12. Governing Law

These Terms are governed by applicable laws and regulations of the Republic of Indonesia.

13. Contact Us

For questions regarding these Terms of Service, contact:

PT Subah Spinning Mills

Email: info@ssmindonesia.com

Website: https://ssmindonesia.com